IT.JO
Jordan's Technology
Platform
Cloud. AI. Cybersecurity. Communications. Software.
One technology partner for everything your business needs to run, connect, secure and grow.
Solutions
Everything IT. One partner.
Most businesses buy technology in fragments — one vendor for servers, another for email, another for phones, another for support. IT.JO brings infrastructure, software, communications, security and managed services together under a single accountable partner.
Cloud servers, VPS, private cloud, colocation, backup and disaster recovery — hosted and managed for businesses operating in Jordan.
Practical AI that runs inside your business: agents, workflow automation, internal assistants and integrations built on the systems you already use.
Layered protection across network, endpoint, email and cloud, with monitoring and continuity planning that assumes something will eventually go wrong.
Microsoft 365 licensing, tenant setup, migration, Exchange Online, Teams, SharePoint and the backup layer Microsoft does not provide for you.
Cloud PBX, SIP trunking, DID numbers, contact centre and omnichannel platforms — built on genuine telecommunications engineering experience.
Business web hosting, WordPress hosting, business email, domain registration including .jo domains, SSL and DNS management.
Your IT team, extended. Helpdesk, remote and on-site support, server and network management, monitoring and patching under a defined scope.
Custom applications, business portals, mobile systems, ERP and API integration — software shaped around how your business actually operates.
Cloud
Infrastructure built for business.
Compute, storage and continuity that stay predictable as you grow.
Whether you need a single virtual server, a private cloud environment or rack space in a data centre, the requirement is the same: infrastructure that performs consistently, recovers quickly and is managed by people who answer the phone.
- Cloud servers & VPS — provisioned quickly, sized to workload, scaled without rebuilding.
- Private cloud — isolated environments for workloads with data residency or compliance requirements.
- Colocation — power, cooling, connectivity and physical security for hardware you own.
- Backup & disaster recovery — tested restores, defined recovery objectives, documented runbooks.
- Managed infrastructure — patching, monitoring and capacity planning handled for you.
AI
AI that works inside your business.
Not a demo. Systems that remove real work from real teams.
The value of AI in a business is rarely the model — it is the integration. An assistant that cannot see your data answers nothing useful, and an agent that cannot act in your systems only creates another inbox.
We start from a process that costs you time, then build the smallest system that reliably removes it.
- AI agents that carry out defined tasks against your own systems and data.
- Workflow automation across the tools your teams already use every day.
- Internal assistants grounded in your documentation, policies and records.
- Customer-facing automation for the questions that arrive hundreds of times a month.
- Custom AI integration into ERP, CRM, ticketing and line-of-business applications.
Cybersecurity
Secure every layer.
Protection that covers the whole path from user to data.
Most incidents do not begin with a sophisticated exploit. They begin with an unpatched edge device, a reused password or a convincing email. Security works when every layer is covered and someone is actually watching.
- Network & perimeter — firewall policy, segmentation, secure remote access.
- Endpoint — detection and response across laptops, desktops and servers.
- Email — phishing, impersonation and malware filtering where most attacks start.
- Cloud & identity — MFA, conditional access and tenant hardening.
- Monitoring & continuity — alerting, response procedure and tested recovery.
Communications
Communications without borders.
Voice infrastructure engineered for businesses that run on the phone.
Business telephony is no longer a box in a cupboard. Cloud PBX, SIP trunking and contact centre platforms let teams work from anywhere while keeping numbering, call quality and reporting under control.
This capability comes from years of telecommunications engineering — carrier interconnection, session border control and contact centre deployment.
- Cloud PBX — extensions, IVR, call groups and voicemail without on-site hardware.
- SIP trunking — carrier-grade voice channels connected to your existing PBX.
- DID & international numbers — local presence and inbound routing.
- Contact centre — queueing, routing, recording, supervision and reporting.
- Omnichannel — voice, chat, email and messaging in one agent workspace.
Managed IT
Your IT team, extended.
For businesses with no IT department, and for IT departments that need depth behind them.
Helpdesk & user support
A defined route for staff to get help, with response targets and history retained per user rather than scattered across personal phones.
Remote & on-site support
Most issues resolve remotely within minutes. When hardware, cabling or network faults need hands, engineers attend on site.
Server management
Windows and Linux server administration — patching, backup verification, capacity, performance and access control.
Network management
Switching, routing, firewalls and Wi-Fi kept configured, documented and monitored instead of quietly drifting.
Monitoring & alerting
Continuous checks on servers, connectivity, storage and backup, so problems surface before staff report them.
Patch management
Operating system and application updates applied on a schedule, tested where it matters, tracked for compliance.
Software
Built around your business.
When off-the-shelf software forces you to work the wrong way.
Some processes are genuinely specific to your business, and bending a generic product around them costs more over time than building the right thing once.
We build web applications, customer and partner portals, mobile systems, ERP extensions and the API integrations that connect them to everything else.
- Custom applications designed around a real operational process.
- Business portals for customers, suppliers, partners and staff.
- Mobile applications where work happens away from a desk.
- ERP & business systems integration, extension and reporting.
- API integration connecting systems that were never designed to talk.
Technologies we work with
The platforms our engineers build, run and support day to day.
- Microsoft 365
- Microsoft Azure
- Windows Server
- Linux
- Proxmox
- VMware
- Cloudflare
- Fortinet
- Plesk
- cPanel
- WordPress
- MySQL / MariaDB
Listing a technology indicates practical working experience with it. It does not imply a partnership, certification or endorsement by the vendor.
Clients
Trusted by businesses that depend on technology.
Our work spans small businesses running their first proper server, established companies consolidating years of accumulated systems, and contact centres where minutes of downtime are measured directly in revenue.
Every engagement starts the same way: understand what the business actually does, then design technology that supports it rather than the other way round.
What can we build for you?
Tell us where your technology is slowing you down. We'll help you design the next step.